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Frequently Asked Questions

Frequently Asked Questions

If you live at Cityplace, The Gallery, The NINES, or Walnut View, you have access to all amenities across the Cityplace communities. This means you can use your key fob to visit The Gallery's rooftop, The NINES' resident lounge, The Hub at Cityplace, and all the other great amenities the Cityplace family has to offer. Click here to view shared community amenities and keep reading to learn more about amenities specific to The Gallery.

HOME FEATURES

  • Microwave
  • Vinyl wood plank flooring throughout
  • Open gourmet kitchen
  • Dishwasher
  • Soft-close drawers
  • Energy-saving LED lighting throughout
  • Stainless Steel Energy Star® appliance package
  • In-unit full-size stackable washer & dryer
  • Quartz countertops
  • Walk-in closets
  • Refrigerators with icemakers
  • Garbage disposal
  • Glass-top range
  • Ceramic subway tile backsplashes
  • Individually Controlled Heat and AC
  • Balconies in select units

COMMUNITY AMENITIES

  • On-Site Maintenance
  • Elevated dog park with lounge seating
  • Roof top deck with fire pit, grill, trellis, soft seating, and yard games
  • 24/7 controlled access
  • Package room
  • Butterfly MX guest entry system
  • Bike and additional storage areas
  • Community-Wide WiFi, minimal set up required
  • Co-Working Space
  • Pet spa
  • Parking garage directly connected to building
  • First-floor lounge and coffee bar
  • 24/7 urgent maintenance
  • Smoke-free living
  • Virtual chat with neighbors, discover interest groups, and RSVP for events on the Cobu app
  • On-Site Management
  • Walk to shops, restaurants, and PPL Center
  • Resident lounge with fireplace
  • Game lounge
  • Courtyard with outdoor seating options, fire pits, and grills
  • Parking garage directly connected to the building

LIFESTYLE AMENITIES

  • Professional onsite management 24/7 urgent maintenance
  • Online resident portal for payment and maintenance requests
  • Dry cleaning pickup/drop-off
  • Package acceptance
  • Housekeeping
  • Scheduled pet walks
  • LVHN Fitness membership discounts
  • Discount tickets to Miller Symphony Hall
  • Discount to Baum School classes

The security deposit is equal to one month’s rent for qualified applicants. $50 application fee per applicant.

Please contact the leasing office for parking details.

Yes! The Gallery was designed to be fully ADA compliant.

Yes! We are a pet-friendly community and encourage you to bring your cat and/or dog along when you move in. We know that your furry four-legged companion is a big part of what makes your apartment your home.

While we welcome cats and dogs, some additional fees and policies do apply. No more than two pets are permitted per apartment. Certain dog breed restrictions apply.

Fees for cats include a one-time $200 initial fee and a $30 monthly fee for up to two cats. Fees for dogs include a one-time $350 initial fee and a $40 monthly fee. Fees for one dog and one cat include a one-time $350 initial fee and a $60 monthly fee.

All residents and applicants are required to complete a PetScreening application. This application is required for pet and animal owners and applicants who do not own a pet or animal. PetScreening is a platform designed to help our residents fully understand and acknowledge our pet and animal-related policies.

The Gallery’s rental criteria can be downloaded here:

The Gallery Rental Criteria

To ensure all utilities are connected on the day of your move-in, you must make arrangements in advance for the connection of certain utilities.

We currently arrange set up for your water, sewer, and gas services (if applicable), which you will pay via your online Resident Portal. You must arrange electric service for yourself by contacting PPL Electric. You should also set up your internet/cable services if desired directly with Service Electric, Astound, or Verizon Fios. Your internet service is included in the monthly amenity fee; however, you’re welcome to choose a different provider if you prefer. Please contact the leasing office for details.

In addition to your monthly rent, there are certain recurring and one-time fees associated with your lease. These may include utilities, pet fees, parking, and other community charges. For a full list of fees, click here to view our Fees Sheet.

Yes! Damage caused by a resident is usually the financial responsibility of that resident, not the property owner. To fulfill lease obligations and to protect liability risks, The Gallery residents are required to provide evidence of liability or property damage insurance at a minimum limit of $100,000. Residents may choose the insurance company and policy limits that are most appropriate for each situation, providing the minimum limit is satisfied. Please inform the insurance provider to have The Gallery listed on the policy as an “interested party.”

For the convenience of residents who do not have a specific insurance agent identified, we have arranged for a convenient, affordable insurance option for The Gallery community. Resident Shield has made available Renters Insurance to our residents. There is no application, no credit check, and acceptance is guaranteed for residents of The Gallery! To learn more about this coverage, obtain a premium quote, or purchase a policy please visit ResidentShield.com or call 800-566-1186.

Yes we do! Lease a 1- or 2-bedroom luxury apartment to fit your short-term housing needs. Learn more here.

Exclusive Benefits:

  • Flexible lease terms – 30, 60, 90+ Days
  • Fully furnished apartment with kitchen, bedroom, & bathroom necessities
  • All utilities plus high-speed internet with WiFi
  • Access to all building amenities, including 24/7 fitness center
  • 1 parking spot included
  • Invite to exclusive resident events

The Preferred Employer Program offers exclusive benefits to those who work for a select list of VIP companies! See if your company is on our list of preferred employers to gain access to these benefits when you sign a lease:

  • Dedicated Leasing Concierge to walk you through the move-in process
  • Waived application fee ($50 value)
  • Reduced security deposit
  • Guaranteed availability
  • Free transfer within City Center Residential
  • Flexible lease terms
  • Renewal Rewards: If you renew 90 days before the end of your lease, you get preferred pricing!
  • Move-in Package with $15 gift card to the Downtown Allentown Market
  • PPL Center Suite tickets
  • Industry Happy Hour to meet your neighbors and network

The Gallery is located in Downtown West , one of the Lehigh Valley's premier neighborhoods for residents seeking a walkable urban lifestyle. Downtown West combines luxury residential communities, major employers, entertainment venues, restaurants, and cultural attractions within a highly connected environment. Residents enjoy convenient access to Hamilton Street, PPL Center, Archer Music Hall, and many of Downtown Allentown's most popular destinations while remaining close to Route 22 and Interstate 78.

Other Great Nearby Neighborhoods:

  • Old Allentown – Known for historic architecture and neighborhood charm.
  • West Park Historic District – Popular for community events, parks, and character-filled homes.
  • Hamilton District – The center of downtown dining, business, and entertainment.
  • Downtown West – Conveniently located near major transportation routes.
  • South Mountain Area – Offers outdoor recreation and scenic views.

The Gallery combines modern luxury apartment living with elevated amenity spaces that support both social connection and convenience. Residents enjoy rooftop gathering areas, an elevated dog park, coworking spaces, resident lounges, and connected parking, all within walking distance of Downtown Allentown's most popular attractions. The community is designed for residents who want premium amenities paired with a walkable urban lifestyle.

What Makes It Special:

  • Elevated dog park with lounge seating.
  • Shared amenities amongst all Cityplace communities
  • Rooftop deck featuring a fire pit, grills, outdoor seating options, and yard games.
  • Dog park and pet spa
  • Coworking space and resident gathering areas.  
  • Connected parking garage with controlled access.

Why Residents Choose The Gallery:

  • Walkable access to Downtown Allentown's dining and entertainment scene.
  • Modern apartment homes with premium finishes and contemporary design.
  • Convenient access to major employers and healthcare systems.
  • Social amenities that encourage community engagement.

Living at The Gallery places residents close to many of Allentown's most popular entertainment venues, cultural destinations, and community events. Downtown West continues to serve as the region's hub for sports, arts, dining, and nightlife.

Things to Explore Nearby:

  • Archer Music Hall
  • Hamilton Street restaurants and nightlife
  • Local breweries and coffee shops
  • PPL Center
  • ArtsWalk
  • Miller Symphony Hall
  • Allentown Art Museum
  • Da Vinci Science Center
  • America on Wheels Museum
  • Hamilton Crossings

Nearby Employers & Universities:

  • Lehigh Valley Health Network, part of Jefferson Health
  • St. Luke's University Health Network
  • ADP
  • PPL Corporation
  • Muhlenberg College
  • Cedar Crest College
  • Lehigh Carbon Community College

Recreation Options:

  • Lehigh Parkway
  • Trexler Memorial Park
  • Arts Park
  • Cedar Beach Park
  • Jordan Creek Greenway
  • Rooftop lounge spaces
  • Downtown walking and biking opportunities
  • Pet park and pet spa

The Gallery offers convenient access to many of the Lehigh Valley's largest employers and transportation corridors. Its Downtown West location places residents near healthcare systems, corporate offices, educational institutions, and entertainment destinations while providing efficient connectivity to Bethlehem, Easton, and the greater Lehigh Valley.

Road Access:

  • Interstate 78
  • Route 22
  • Route 309
  • Route 145
  • Hamilton Street
  • Downtown Allentown Business District

Local Employment Opportunities:

  • Healthcare and medical services
  • Professional and business services
  • Higher education
  • Government and public administration
  • Hospitality and tourism
  • Retail and dining industries

The Gallery combines upscale apartment interiors with thoughtfully curated amenity spaces focused on convenience, wellness, productivity, and social connection. Residents enjoy access to amenities that support both everyday living and downtown entertainment.

In-Home Features at The Gallery:

  • Stainless Steel Energy Star® appliances
  • In-unit full-size stackable washer and dryer
  • Quartz countertops
  • Luxury vinyl plank flooring
  • Walk-in closets in select apartments
  • Open-concept floor plans
  • Individually controlled heating and air conditioning
  • Balconies in select apartment homes

Community Amenities to Love:

  • Rooftop deck with fire pit and yard games
  • Elevated dog park
  • Pet spa
  • Coworking space
  • Resident lounge with fireplace
  • Game lounge
  • Coffee bar
  • Connected parking garage
  • Bike storage
  • Package room
  • Community-wide Wi-Fi

Yes. The Gallery is a pet-friendly community and offers access to pet sitting and dog walking services. Residents can also contact the leasing office for recommendations on local pet care providers serving Downtown Allentown.

Average utility costs vary based on apartment size, occupancy, and individual usage. Residents should typically budget for electricity, internet/cable services, and any utilities not included in the lease. Our leasing team can provide property-specific utility information during the application process.

Additional fees vary by community but may include application fees, administrative fees, pet fees or pet rent, parking fees, utility reimbursement charges, storage fees, and optional services. Please contact the leasing office for a complete fee schedule specific to your apartment community, or click here to view our fee sheet.

Amenity fees help support the upkeep and operation of community amenities at The Gallery, including the rooftop deck with fire pit, grill, trellis, seating areas and yard games, elevated dog park, pet spa, coworking space, resident lounge, coffee bar, game lounge, courtyard with fire pits and grills, package room, community-wide Wi-Fi, bike storage, connected parking garage, and controlled-access entry. Amenities and services are subject to change.

The Gallery is located within the Allentown School District. Families should verify school assignments directly with the district, as attendance boundaries may change.

The Gallery community is modern, connected, and welcoming. Residents enjoy a convenient Downtown West lifestyle with upscale amenities, coworking spaces, connected parking, and walkable access to restaurants, entertainment, shopping, and major employers throughout Downtown Allentown.

Yes. Downtown Allentown is one of the most walkable areas in the Lehigh Valley. Residents can easily walk to restaurants, coffee shops, PPL Center, entertainment venues, and major employers throughout Downtown West.

Residents have convenient access to Allentown Farmers Market, Elias Market, neighborhood convenience stores, and additional grocery options located within a short drive. Grocery delivery and pickup services are also readily available.

Yes. The Gallery is a pet-friendly community and offers access to pet sitting and dog walking services. Residents can also contact the leasing office for recommendations on local pet care providers serving Downtown Allentown.

Pricing is determined by several factors, including apartment size, location within the building, view, floor level, lease term, availability, upgrades, and current market conditions. The price range reflects the available apartments within that floorplan category at a given time.

While we do not endorse specific moving companies, our leasing team can often provide a list of local movers that residents have used in the past. We recommend obtaining multiple quotes and verifying licensing and insurance before selecting a moving provider.

ADA stands for the Americans with Disabilities Act. ADA-designated apartments are designed to provide enhanced accessibility and may include features such as:

  • Wider doorways
  • Accessible routes throughout the apartment
  • Lowered countertops or controls
  • Accessible bathroom layouts
  • Roll-in showers or grab bars where applicable

Specific features vary by apartment home. Please contact the leasing office for details.

All CityPlace communities share access to select amenities, allowing residents throughout the CityPlace portfolio to enjoy a connected living experience. Amenity availability and access may vary by community and are subject to management policies. Please contact the leasing office for the most current information regarding shared amenities and resident programs available across CityPlace communities.

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